Data Deletion Policy

Sigilo Aberto respects the privacy rights of its clients and users and ensures the possibility of deleting personal data, in accordance with the Brazilian General Data Protection Law (LGPD – Law No. 13.709/2018).

1. Data Deletion Request

The data subject may request the deletion of their personal data at any time by contacting us at:

📩 sigiloabertooficial@gmail.com

2. Deletion Timeframe

Once the request is received, the data will be reviewed and, when applicable, deleted from our systems within 30 calendar days.

3. Situations Where Immediate Deletion is Not Possible

Some data may need to be retained to comply with legal, regulatory, or contractual obligations, such as:

• Information required for issuing and storing tax documents;

• Data required by competent authorities;

• Records that are still within the legally mandated retention period.

In these cases, the data will be blocked from use and kept only for the period necessary to comply with the legal obligation.

4. Marketing Data Deletion

If the user no longer wishes to receive marketing communications, they may request the immediate removal of their data from our contact list, without prejudice to the retention of data required by law.

5. Deletion Confirmation

After the deletion or blocking of the data, we will send a confirmation to the data subject via the provided contact email.

6. Changes to this Policy

This Data Deletion Policy may be updated at any time, always in compliance with applicable legislation.